Do you or somebody that you care about struggle with those day to day tasks?

If so, we can help! Diamond Homecare are a local, family owned and run, care service. We support elderly and disabled adults to live a safe and independent lifestyle at home.

GEOGRAPHICAL COVERAGE

We cover the whole of Dudley & Sandwell boroughs.

Our friendly office team are based at our site in Netherton, Dudley.

We may service beyond this area dependent upon the service requirements, please get in touch for more information.

ABOUT US

Diamond Home Care is a local family run home care service offering quality care at home to elderly and physically disabled adults across the black country. Diamond Home Care have built a reputation with local social workers and families for providing excellent quality of services which are cost effective and proactive in meeting individuals personalised needs.

Diamond Home Care provides services to individuals from all backgrounds and has been particularly successful in meeting the varied and increasingly complex needs of the diverse local communities of the black country.

SERVICES

We offer the following services to support individuals to remain safely in their own homes. We have not listed all services that we can support with as each individual has their own specific requirements,  please contact our team for further information or to arrange a free, no obligation visit from one of our experienced staff to discuss your requirements: CLICK HERE TO SEE OUR LOCAL OFFICES

+ Personal Care
- Dressing / Undressing / Preparing the customer for day care or trips out
- Washing / Bathing / Showering / Shaving / grooming / Cleaning teeth
- Hair Care (Washing / brushing)
- Toileting and all aspects of personal hygiene
- Continence management
- Care of pressure sores (under appropriate nursing supervision)
- Getting in and out of bed
- Assisting with the use of aids to daily living/rehabilitation aids, as required
- Helping with rehabilitation programmes, as prescribed by Healthcare professionals
- Day / evening / night sitting services, as required
+ Healthcare
- Assisting the customer to take prescribed medication
+ Dietary Care
- Preparation of snacks and meals according to the customers likes/dislikes
- Assisting with feeding as required
+ Domestic / Household Services
- General Cleaning duties, to include cleaning / dusting / vacuuming / polishing
- Bed–making
- Clearing refuse and rubbish
- Laundering / Hand washing / ironing
- Shopping and the preparation of shopping lists and assistance with budgeting
+ Personal Services
- Assistance with personal finances, to include paying bills and collecting pensions
+ Community Support
- Assisting the customer to access community facilities such as shops etc
- Escort the customer to health appointments
- Escort the customer on residential trips

QUALITY ASSURANCE / FEEDBACK

At Diamond Home Care, we strive for excellence in all that we do.

To achieve this, we continually obtain feedback from our service users and their families and monitor the quality of our services. We aim to learn from every scenario that we encounter and build upon our excellent systems of quality service delivery.

We encourage all feedback, if you wish to submit anonymous feedback to our service or you wish to raise a concern anonymously, please CLICK HERE.

Regulated by Care Quality Commission

WORKING IN PARTNERSHIP WITH

TRUSTED HOME CARE PROVIDER TO