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Staff Training

Staff training and development is an integral part of Diamond Home Cares operations.

We believe that providing excellent training as well as support and development opportunities to our staff team, in turn results in a higher quality service to our clients.

Common Induction Standards

Staff must successfully complete our common induction workbook within 12 weeks of starting in their role.

The Common induction standards were devised by skills for care. Skills for Care is the employer-led workforce development body for adult social care in England.

Skills for care work with employers and other partners to create a fit for purpose qualifications framework and practical resources to develop the skills and knowledge of the workforce.

All staff complete the following induction units:

  • Standard 1 – Role of the health and social care worker
  • Standard 2 – Personal development
  • Standard 3 – Communicate effectively
  • Standard 4 – Equality and Inclusion
  • Standard 5 – Principles for implementing duty of care
  • Standard 6 – Principles of safeguarding in health and social care
  • Standard 7 – Person-centred support
  • Standard 8 – Health and safety in an adult social care setting

Level 1 Training

All staff undergo the following level one training qualifications:

  • Moving & Handling of people (Theory & Practical)
  • Basic First Aid
  • Dementia Awareness
  • Health & Safety
  • Fire Safety
  • Safeguarding of vulnerable adults
  • Food Hygiene
  • Infection Control
  • Medication Administration

Upon completion of their level one qualifications and successfully passing their probation period, staff are enrolled onto a Level 2 QCF Diploma in Health & Social Care (Adults), this is a general health & social care (Adults) qualification with our staff opting to take specialist units in Dementia care or other areas of expertise.

We also source specific specialised training for staff to be able to safely care for clients with specialised needs, tailored to their individual care plans, such as deaf and blind awareness and peg feeding courses. We are able to do this through our very own Training & Development centre – Diamond Social Care Centre.

Following successful completion of level 2 Health & Social care diploma (Adults) which generally takes 12 months to complete, we provide our staff with the opportunity to progress onto a level 3 diploma.

In addition to the above training programme, we actively encourage staff to enrol on a variety of qualifications and make this mandatory in some circumstances where such training would increase the quality of care to our clients. For example, we have a team of staff members specially trained in specific level 2 qualifications to support people in the community who suffer from a variety of mental health issues.

Other qualifications that our staff regularly undertake include:

  • Level 2 Dementia
  • Level 2 Mental Health
  • Level 2 Challenging Behaviour
  • Pressure Ulcer prevention